Shipping & Returns

HOW CAN I CONTACT YOU?

Our customer service email is support@gothrider.com

WHEN WILL I RECEIVE MY ORDER?

Most orders are processed and handcrafted on demand just for you within 3-4 business days. Deliveries take on average few business days and in rare cases 10+ business days

Jewelry and custom orders can take about 4-6 weeks to process, then few business days to be delivered once shipped.

If you need it sooner, please contact us and we can try to help arrange faster delivery.

WHERE CAN I TRACK MY ORDER?

Once your order ships, you will receive a tracking number to the email you used when checking out. If you don't have this email a few days after your order, then please check your spam folder.

WHAT IS YOUR RETURN / REFUNDS / EXCHANGE POLICY?

You can find full details about our return & exchange policy here.

HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS?

Email us at support@gothrider.com we will get back with you within one business day on average.

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